Privacy Policy
The procedures we use to gather, store, utilize, share, and protect your personal data are described in the Privacy Policy.
For a more complete understanding of our rules and how we handle your personal information, we encourage you to carefully carefully read the information below. By downloading the program, you attest that you have read, comprehended, and agreed to the terms of this privacy statement. Additionally, you agree that your personal information may be collected, used, stored, managed, and shared in line with this privacy policy. Your use of the Service and the System is governed by our Terms of Use, the Data Protection and Privacy Act of 2019, this Privacy Policy, and any applicable laws.
A SPECIAL SECURITY

Unless otherwise noted (where relevant), all capitalized terms in this Privacy Policy will have the same meaning as those in our conditions of use.

ATHE FOLLOWING IS WHAT WE LEARN ABOUT YOU:

Specific identities and technical details about the user's mobile device, such as the IMEI number, MAC address, and phone number, are needed by the program. They must also reveal their operating system, mobile browser version, preferred time zone, and mobile network. Included must be a list of emergency contacts, phone and SMS logs, pictures, videos, and other digital data.

DATA ACQUIRED FROM OUTSIDE SOURCES

Specific identities and technical details about the user's mobile device, such as the IMEI number, MAC address, and phone number, are needed by the program. They must also reveal their operating system, mobile browser version, preferred time zone, and mobile network. Included must be a list of emergency contacts, phone and SMS logs, pictures, videos, and other digital data.

DATA ACQUIRED FROM OUTSIDE SOURCES

In order to support or help us provide our services, we must work with a wide range of businesses, including banks, suppliers, contractors, partners, and collection agencies. As a result, they might give us information about you. We will only gather your personal information for our connections with these companies once we have your approval and verified that they will abide by our privacy policy, the 2019 Data Protection and Privacy Act, and any applicable legal requirements.

You might include private details about your family, coworkers, emergency contacts, and relationship, among other things. This is something you will need their permission to do. For further information, please refer to the "ACKNOWLEDGMENT AND ACCEPTANCE" section, which is situated immediately below.

APPLYING THE DATA WE HAVE COLLECTED ABOUT PARTICULAR INDIVIDUALS

We have permission to use the personal data we have gathered for the legally mandated purposes.

1. Your personal information may be used for the following purposes:

(1) To confirm your identification, register you as a user, and keep an eye on your credit and account status;

(2) Before opening an account for you, we shall carry out any required evaluations or checks;

(3) Pay back the loan and get paid for your work;

(4) To determine creditworthiness and set up methods for evaluating credit;

(5) To ensure adherence to all applicable laws, rules, and guidelines, such as those pertaining to anti-money laundering and "know-your-customer" requirements;

(6) To get in touch with you and give you details regarding the application;

(7) To inform you of any changes to the service or application, like new interest or transaction costs;

(8) To reply to your questions and feedback;

(9) To enhance, test, update, and adapt the program to better suit your needs as a user;

(10) We may send you automated or prerecorded emails or text messages (SMS) as needed to accomplish the goals specified in this Privacy Policy and the Terms of Use;

(11) To track and examine user traits and behavior, including how they utilize the app's functionalities and any emerging patterns;

(12) To send you marketing messages and alert you to exclusive deals and discounts.

2. Your personal information may be used for broader objectives, even though we will always make sure it is handled securely and used for no more than the bare minimum of purposes:

(1) To carry out the company's main operations;

(2) To keep an eye on program usage and support, administer, and improve its features, functionality, and user satisfaction;

(3) To handle technical problems or application flaws;

(4) To produce anonymous data for product development research, testing, and analysis;

(5) To detect, look into, and stop any unlawful, unauthorized, dishonest, or prohibited activities;

(6) To facilitate business transactions involving us or any affiliated companies, such as mergers, acquisitions, or company sales;

(7) To carry out thorough research, validate audits, and adhere to our legal obligations. Although it may be one of your duties, answering questions from law enforcement, investigations, or orders is not the sole one.

DISSEMINATION OF THE INFORMATION WE HAVE COLLECTED

1. For certain legal reasons, we might give your personal information to associated businesses and other parties. We'll make sure everyone is on an even playing field and that only the personal data that is required for the intended use is shared.

(1) For the reasons outlined by law, such as meeting regulatory requirements, filing and reporting obligations, or responding to inquiries, investigations, or orders;

(2) in the event that you, us, or another party are involved in a legal dispute involving the Service;

(3) in discussions about financing, combining, reorganizing, merging, selling assets, or having another company purchase our business;

(4) when we work with or disclose your personal information to other companies, such as banks, collection agencies, suppliers, contractors, partners, agents, or any other company that serves us or provides services. This can entail giving other groups the power to manage sales as well as market, study, assess, and create goods or services on your behalf;

(5) Your information will only be shared with our partners if it is required for data processing, business administration, or app delivery (including marketing). You need to be on our email list in order to do this. For instance, our main company in your country may handle and keep your personal information in another nation. Our partners pledge to handle any personal data they receive from us appropriately in accordance with our Privacy Policy and all applicable laws;

(6) If we receive information about how to use the App and the Service, we will gather all data and remove any personal information;

(7) If we believe it is necessary to protect you or others, comply with the law, or look into any policy violations, we will disclose your personal information.

2. Before sharing the information with others, we will remove any possible connection between it and you.

3. If you have given us advance warning, we reserve the right to disclose or distribute your personal information in a way that is not permitted by this privacy policy.

PERSONAL INFORMATION TRANSFER BETWEEN COUNTRIES

We may transfer, store, use, and manage the information you give when you use our services anywhere other than where you currently reside. Access is also available to the locations of our company's employees, servers, and service providers, as well as businesses in other nations where our group conducts business.

We promise that personal data will be protected in compliance with our privacy policy, Ugandan laws, and the Data Protection and Privacy Act of 2019.

By accepting this contract, you agree to the following local and international transmissions of your personal data.

SECURITY OF PERSONAL INFORMATION

Your personal data will be kept for as long as is required to achieve the initial goal for which it was gathered or as long as is allowed by law. Once your personal information is no longer required for legal or business purposes, we will either immediately remove it or ensure that it cannot be linked to you.

ENHANCEING AND GAINING ACCESS TO PERSONAL DATA

We may refuse requests to change your personal information if mandated by law. This can occur if we think that requests to access or change the data are pointless, time-consuming, or irrelevant, or if the personal data includes references to other people.

YOU ARE IN CHARGE OF YOUR OWN PERSONAL DATA

The personal data we gather from you may be handled, transferred, or kept by other businesses. We pledge to take all appropriate steps to guarantee that all outside service providers abide by the privacy rules specified in this policy.

YOUR PERSONAL INFORMATION IS PROTECTED

Protecting your personal information is our top priority. By putting in place all necessary procedures to stop unauthorized use, damage, or loss, we are dedicated to protecting your personal information. Additionally, we pledge to make sure that no information is gathered, utilized, or shared without your express permission. Unfortunately, there is no assurance that data sent over the internet will be safe. As you already know, we cannot guarantee that any information you enter online will be totally safe from unauthorized access or uncontrollable modifications, even with our best efforts to protect it. Maintaining the privacy of your account information is essential to safeguarding your mobile device and ensuring the security of your password.

CHANGES TO THE POLICY ON PRIVACY

To make sure it aligns with our current procedures and complies with relevant laws, such as the Data Protection and Privacy Act of 2019, our privacy policy will be reviewed and revised on a regular basis. To make sure you are aware of how we handle and safeguard data, we advise you to regularly examine our Privacy Policy. If you continue to use the service, contact us, or visit the website or application after these changes, it will be assumed that you have accepted the changes to this privacy statement.

ACKNOWLEDGMENT AND ACCEPTANCE

1. You confirm that you have read, comprehended, and agree to all of the conditions of the Privacy Policy by approving it. You give us permission to gather, use, distribute, store, transmit, and manage your personal information by agreeing to this privacy statement.

2. You confirm that everyone you share personal information with, including your family, friends, coworkers, and emergency contact, has given their prior consent. Additionally, you give us permission to manage, share, and use their personal data on their behalf.

3. You give us permission to contact you and your emergency contact (if they have given us permission) to confirm your details in the event that we are unable to reach you in any other way or that we are unable to collect your loan payment.

4. Using the contact details listed below, you can send us a written notice to stop the collection, use, or disclosure of your personal data. Additionally, you can use the "unsubscribe" or "opt-out" option that appears in our correspondence to withdraw your consent to receive certain information and messages from us. You understand and agree that if you decide to withdraw your consent, you might not be able to use any of the features of the service or application. If you revoke your consent, we have the right to close your account and our relationship. All acquired rights and responsibilities will be upheld. If you decide to withdraw your consent after we have received your request to use, collect, or disseminate your personal information, please be aware of the possible consequences. After then, you can withdraw your consent.

CONTENT FOR PROMOTION AND ADVERTISING

1. To notify you of special offers, promotions, or activities from us, our partners, sponsors, or advertisers, or to give you updates on the features of our App, we reserve the right to send you marketing communications through the App, mail, phone, text message, email, online chat, or push notifications.

2. By clicking the "unsubscribe" link in the email or getting in touch with us using the details supplied, you can revoke your consent to receive these marketing messages at any moment.

3. Please be aware that even if you decide to unsubscribe, you might still receive non-promotional alerts about loan transactions, your account, the app, and other important information.

WEBSITES CONCERNING A PARTICULAR MATTER

1. The website and application can be integrated with other websites. The way in which these other businesses gather, utilize, store, share, or reveal data and information is outside our control. Furthermore, we have no control over how well these websites work. Examining the terms of service and privacy policies of other websites is crucial to comprehending how they collect and utilize your personal information.

2. Links to the advertiser's website may be included in the ads that show up on our app or website. If you click on the link, the advertiser will gather and use any information they get in accordance with their privacy policy.

RESPONSIBILITY REQUIREMENTS

We have not included any special or additional responsibilities that might arise from the following:

1. The degree of difficulty you face when utilizing the application or how much you rely on it.

2. Any contract or relationship you have with another person, even if you didn't know there would be losses.

3. Any delays or failures that are out of our control are not our responsibility.

DIRECTIONS TO GET IN TOUCH WITH US

Please contact aid-ug@vyndrelloan.com with any questions about this privacy statement or to request access to your personal data.